Sessions, Fees and Approved Bupa Private Healthcare
Taking our First Steps Together: Free 15 Minute Chat
Beginning therapy or supervision is a deeply personal journey, and it is important that you find the right practitioner for you. To help you take that very first step with complete confidence, I offer a free 15-minute introductory telephone chat to all prospective clients and supervisees.
This is a completely low-pressure space where we can speak briefly, discuss what you are looking for, and see how we feel working together.
Please reach out via the contact form below with your general availability, and I will get back to you quickly to arrange our initial conversation.
Finding a Time That Works for You
Rather than using an automated system, I prefer to manage my diary personally so I can tailor our regular meeting times to your unique routine. I am pleased to offer appointment slots on Mondays, Wednesdays, Thursdays, and Fridays from 9:00 am to 7:00 pm. I will also be offering Tuesday sessions from 9:00 am to 12:00 pm soon (details to follow).
Fees and Session Structure
Individual Counselling
Fees: £62 per 50-minute session or £71 per 60-minute session.
Structure: Sessions are usually arranged weekly; however, we can adapt the frequency to suit your unique circumstances and emotional needs.
Couples Counselling
Fees: £83 per 60-minute session.
Structure: Sessions typically last an hour; however, these can be extended if arranged in advance to allow more space for your conversations.
Discernment Counselling
Fees: £166 per 2-hour block.
Structure: Our initial meeting is a dedicated 2-hour session. Subsequent sessions last between 1.5 and 2 hours, depending entirely on your relationship's unfolding path and needs.
Professional Supervision
Fees: £60 for a 1-hour session or £90 for a 1.5-hour session (covers both clinical and non-clinical supervision).
Structure: Meetings can be scheduled fortnightly or monthly, depending on your professional caseload and personal requirements. Group supervision fees vary depending on your team size; please contact me directly to discuss your organisation's requirements.
Important Booking Policies
To help me maintain a consistent, dedicated space for all of my clients and supervisees, my practice operates under the following operational guidelines:
Cancellations
I operate a strict 24-hour cancellation policy. If you need to reschedule or cancel an appointment, please provide at least 24 hours' notice. For any cancellations made with less than 24 hours' notice, the session fee will remain due in full.
Punctuality
If you arrive late for a face-to-face appointment or log on late for an online session, you will unfortunately only receive the remainder of your scheduled time, as sessions cannot be extended beyond their original end time.
Payment
Payments are taken securely via BACS or bank transfer and are required at least 24 hours prior to your scheduled session to secure your time slot.
Private Health Insurance: Using Your Bupa Cover
Please take a moment to read through the information below so we can find a comfortable, collaborative way to use your private healthcare coverage. If you are navigating a difficult time right now, please know you do not have to carry this alone.
As an integrative counsellor, I believe that the relationship we build together is at the heart of your healing. I am here to walk alongside you with warmth, respect, and deep understanding, whether you are facing the weight of anxiety, depression, or relationship difficulties. My practice is a welcoming space for adults and young people aged 11 and older.
As a recognised private healthcare provider for Bupa, your health insurance policy may cover most, or even all, of your counselling fees. Whether we meet in person here in Kent or connect online, we can use your coverage seamlessly to fund our time together, keeping the focus entirely on you and your well-being.
Getting started using your coverage is simple:
- Activate Your Benefits: Contact Bupa directly to confirm your mental health coverage limits and request your pre-authorisation number. Ask them to link me to your profile using my name (Sally Cloke).
- Connect With Me: Once you have your details, send me a quick message via the contact form to arrange your free 15-minute chat.
- Begin Our Work: If it feels right for you, we will find a regular, convenient time to begin your therapy sessions.
Note on Policy Excess: If your insurance policy has a deductible excess, you will need to pay that specific amount directly to me, as indicated on your invoice, until your excess limit is reached. Once you have reached it, Bupa will cover the remaining sessions directly.
My Counselling Practice
Contact Sally Cloke Counselling
Book a Free Consultation
Taking the first step toward support can feel like a significant decision. Please call me on 07743 401350 or email me using the contact form below to arrange your free 15-minute phone chat or to schedule an initial face-to-face meeting.
We can use this welcoming, introductory space to explore the specific reasons you are considering counselling or supervision, answer any questions you may have about how it works, determine whether it could be helpful for your circumstances, and decide if I am the right practitioner to support you.
For more information on my services please view my terms and conditions and privacy policy.
Emergency and Crisis Support
If you are feeling suicidal, in crisis, or struggling with your feelings right now, please know that you do not have to carry this alone. Please reach out to one of the trusted, free, confidential resources below for immediate support:
- Call NHS 111: Free to call from any phone, open 24 hours a day, 7 days a week for urgent mental health support and advice.
- Contact Your GP: Request an emergency appointment with your local surgery.
- The Samaritans: Call 116 123 for a free, confidential 24-hour telephone service available for whatever you are going through. You can also email jo@samaritans.org (response time may take a couple of days).
- Shout Crisis Text Line: Text SHOUT to 85258 for free, confidential 24/7 support via text message.
- CALM (Campaign Against Living Miserably): Call 0800 58 58 58 (Available from 5:00 pm to midnight every day) or access their webchat service at The Calm Zone.
- SOS Silence of Suicide: Call their Freephone Helpline on 0808 115 1505 (Open Monday–Friday, 8:00 pm to midnight; Saturday & Sunday, 4:00 pm to midnight). You can also email contact@silenceofsuicidesos.org.uk.
- Childline: For children and young people under 19. Call 0800 1111. The call is completely free and the number will not show up on your phone bill.
- Go to any hospital A&E (Accident & Emergency) department and tell the staff you are in crisis.
- Call 999 to request an emergency ambulance.
- Walk into any local Police Station and ask for help.
Please consider talking to a trusted family member or a close friend about what is happening for you. Opening up to someone you know can provide an extra layer of comfort and help keep you safe.