Sally Cloke Counselling

Individual & Couples Counselling & Supervisor in Ashford, Kent & Online

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If you are feeling suicidal or in crisis, it’s important to talk to someone. Please reach out; you don’t have to struggle with your feelings alone.

Urgent NHS Medical Support

  • Call NHS 111: Free and open 24/7; select the mental health option for specialised support.
  • Contact Your GP: Request an urgent appointment.

Local Kent & Medway Crisis Services

  • Release the Pressure: Call 0800 107 0160 or text KENT to 85258 for a free, 24/7 confidential helpline for Kent and Medway residents run by Rethink Mental Illness.
  • Kent & Medway Safe Havens: Non-clinical face-to-face out-of-hours support for adults over 18, no appointment needed. Local centres include Canterbury Safe Haven and Tunbridge Wells Safe Haven, open daily from 6:00 pm to 11:00 pm.

National 24/7 Helplines and Text Services

  • The Samaritans: Call 116 123 anytime or email jo@samaritans.org.
  • Shout Crisis Text Line: Text SHOUT to 85258 for 24/7 text support.

Specialised Support Services

  • CALM: Call 0800 58 58 58 (5:00 pm–midnight) or visit thecalmzone.net.
  • SOS Silence of Suicide: Call 0808 115 1505 (hours vary) or email contact@silenceofsuicidesos.org.uk.
  • Childline (Under 19s): Call 0800 1111 for free, confidential help that will not appear on a phone bill.

If your situation is life-threatening

Treat severe safety risks as a medical emergency:

  • Go to hospital A&E (such as the William Harvey Hospital in Ashford).
  • Call 999 for an ambulance.
  • Visit a local Police Station.

Consider talking to a trusted friend, family member, or GP for extra support.

Contact Sally Cloke Counselling

Book a Free Consultation


Taking that very first step toward support can feel like a significant decision, and it is completely natural to feel a little hesitant before reaching out. Please feel free to call me on 07743 401350 or message me using the contact form below to arrange your free 15-minute phone chat.

What to Expect From Our Time Together

We can use this welcoming, unpressured space to simply:

Gently chat about what you are experiencing and what brings you to counselling or supervision.

Answer any little questions you might have about how our sessions work.

Look together at how we can best support your unique circumstances.

See how it feels to talk together, and decide whether I am the right person to walk alongside you.






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Emergency and Crisis Support

If you are feeling suicidal, in crisis, or struggling with your feelings right now, please know that you do not have to carry this alone. Please reach out to one of the trusted, free, confidential resources below for immediate support:

Urgent NHS Medical Support
  • Call NHS 111: Free to call from any phone, open 24 hours a day, 7 days a week for urgent mental health support and advice.

  • Contact Your GP: Request an emergency appointment with your local surgery.
24/7 Telephone Helplines
  • The Samaritans: Call 116 123 for a free, confidential 24-hour telephone service available for whatever you are going through. You can also email jo@samaritans.org (response time may take a couple of days).

  • Shout Crisis Text Line: Text SHOUT to 85258 for free, confidential 24/7 support via text message.
Targeted Support Services
  • CALM (Campaign Against Living Miserably): Call 0800 58 58 58 (Available from 5:00 pm to midnight every day) or access their webchat service at The Calm Zone.

  • SOS Silence of Suicide: Call their Freephone Helpline on 0808 115 1505 (Open Monday–Friday, 8:00 pm to midnight; Saturday & Sunday, 4:00 pm to midnight). You can also email contact@silenceofsuicidesos.org.uk.

  • Childline: For children and young people under 19. Call 0800 1111. The call is completely free and the number will not show up on your phone bill.
If Your Situation is Life-Threatening
  • Go to any hospital A&E (Accident & Emergency) department and tell the staff you are in crisis.

  • Call 999 to request an emergency ambulance.


  • Walk into any local Police Station and ask for help.

Please consider talking to a trusted family member or a close friend about what is happening for you. Opening up to someone you know can provide an extra layer of comfort and help keep you safe.

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